About Empowerment Supports

Built on passion. Driven by purpose.

Empowerment Supports was founded on a simple belief: every person deserves a committed advocate who sees their goals, not just a diagnosis or a file.

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2025Founded9+ yearsSector experienceRegisteredNDIS provider

Abbey Murray, founder and lead support coordinator at Empowerment Supports — **Abbey Murray**Founder · Director · Lead Support Coordinator

Our story

A boutique service where every participant is known, valued and supported.

“I’ve never just seen a diagnosis or a file. I’ve always seen a person with a dream waiting to be realised.”
Abbey Murray, Founder

Abbey’s experience began on the frontline of disability support and developed through complex transitions, multidisciplinary coordination and determined advocacy. Those experiences shaped an organisation that leans into complexity and looks for practical pathways when the answer is not obvious.

Empowerment Supports was established in 2025 to provide more personal, transparent and dedicated support coordination—helping participants understand their plan, build capacity and lead decisions about their own lives.

No closed doors

When a situation is complex, our first question is not whether it is too difficult. It is: how can we make this work safely and well?

Age 17
A career begins in disability support
Hands-on work built an early understanding of the daily realities, challenges and achievements experienced by people living with disability.
Pivotal shift
Helping close a long-term institution
The experience reinforced the importance of community inclusion, individualised support and helping people transition into environments where they could thrive.
Building expertise
Managing complex transitions
Abbey developed experience coordinating multidisciplinary teams, navigating high-risk situations and advocating through complex NDIS systems.
2025
Empowerment Supports is established
The organisation began with a clear purpose: expert, transparent and fiercely dedicated support coordination that keeps participant goals at the centre.

A participant having a planning conversation with a professional in an office

Our mission

Capacity, confidence and a life led on your terms.

Our mission is to empower NDIS participants through expert and transparent coordination, build confidence in managing supports, foster independence and help each person pursue a fulfilling life on their own terms.

Who we serve: people across the Central Coast, Newcastle and Hunter Valley who are entering the NDIS, moving through a life transition or navigating complex support needs.

Our leadership team

Meet Abbey Murray.

Director · Lead Support Coordinator

Abbey is the heart of Empowerment Supports. She brings more than nine years of experience across the disability and mental health sectors, including helping participants navigate complex systems, crises and high-risk environments while keeping their goals central.

She holds a Diploma of Community Services and is trained in Therapeutic Crisis Intervention. Ongoing professional development is a core part of her practice, helping ensure her work continues to align with NDIS standards and contemporary good practice.

Abbey is passionate about ethical, person-centred support coordination that helps participants build stability, independence and confidence throughout their NDIS journey.

More than nine years in disability and mental health
Diploma of Community Services
Therapeutic Crisis Intervention training
Complex transitions and high-risk environments

Our vision & values

“A world where everyone belongs and every voice matters.”

These principles shape our decisions, our relationships and the standard of coordination we provide.

Belonging

Creating safe, inclusive connections where people feel accepted, heard and valued.

Respect

Honouring each person’s dignity, rights, choices, identity and lived experience.

Integrity

Working honestly, ethically and transparently—even when decisions are difficult.

Empowerment

Building the knowledge, tools and confidence people need to direct their own journey.

Our approach

Structured guidance, shaped around one person.

Our methodology combines careful listening, strong provider connections and regular review so your supports continue to reflect your needs and goals.

Deep understanding

We take time to understand your goals, challenges, preferences and plan, creating a clear roadmap together.

Strategic connection

We explore suitable providers and help you compare options based on fit, quality, capacity and budget.

Capacity building

We share practical knowledge and tools so you can make informed decisions and increasingly manage your supports.

Ongoing optimisation

We monitor what is working, respond to changes, resolve issues and prepare useful evidence for plan reviews.

Our commitment

A partnership built on trust, respect and a genuine desire to see you thrive.

Quality support

Evidence-informed coordination aligned with NDIS practice standards, supported by continuing professional development.

Person-centred practice

You are the expert in your own life. We listen deeply, explain options clearly and work alongside you rather than taking over.

A promise of partnership

We stay beside you through complexity, advocate for the supports you need and keep your voice central to every decision.

Our diversity commitment

Safe, welcoming and respectful of who you are.

Empowerment Supports embraces diversity and works to eliminate discrimination in NDIS service delivery. We welcome people of every ethnicity, faith, lifestyle, sexual orientation and gender identity.

Culturally safe and inclusive practice
Respect for identity and lived experience
Zero tolerance for discrimination
Individual communication and access needs respected

Your journey is our purpose.

Whether you are starting with the NDIS, moving through a transition or managing complex supports, begin with a clear, no-pressure conversation.

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